myPOS User Information

Do you need some help or can't remember how to do something? Please find various PDF's with myPOS v5 user information. If you can't find what you're looking for, please e-mail our support team.
 
 
 
VAT RATE CHANGE (1 JANUARY 2009)
 

The standard rate of VAT returns to 17.5 per cent on 1 January 2010. Please find guidance on how to change the VAT rate in your myPOS EPOS system (v5 and v7).

 How to Change VAT to 17.5% in myPOS

H.M Revenue and Customs also provide further detail at the following website www.hmrc.gov.uk/vat/forms-rates/rates/rate-changes.htm or as a PDF download at http://www.hmrc.gov.uk/vat/forms-rates/rates/rate-rise-guidance.pdf#sec21.

If you have any questions on your specific EPOS setup please email support@mypos.co.uk.

 

 
STOCK CONTROL  
   
How do I create a Recipe Product? (PDF, myPOS v5)  
How do I do Purchase Orders? (PDF, myPOS v5)  
How do I set a Reorder Point? (PDF, myPOS v5)  
How do I set Stock Control for Hospitality? (PDF, myPOS v5)  
How do I set Stock Control for Retail? (PDF, myPOS v5)  
How do I set the Stock to Zero? (PDF, myPOS v5)  
How do I set up Items for Stock Control? (PDF, myPOS v5)  
Purchase Order Information (PDF, myPOS v5)  
How do I Stock Take on a Stand Alone System? (PDF, myPOS v5)  
   
   
ADDING, EDITING & DELETING  

 
 
How do I Add, Edit or Delete Prices? (PDF, myPOS v5)  
How do I Add a Front Screen Hot Key? (PDF, myPOS v5)
 
How do I Add a New Item? (PDF, myPOS v5)  
How Do I Add a Recipe for a Bulk Item? (PDF, myPOS v5)  
How to Add a Windows Calculator? (PDF, myPOS v5)
 
How do I Add a Dallas I-Key? (PDF, myPOS v5)  
How do I Add, Edit or Delete Customer Accounts? (PDF, myPOS v5)  
How do I change a PLU Code? (PDF, myPOS v5)  
How do I change an Items Description? (PDF, myPOS v5)  
How do I Delete an Account? (PDF, myPOS v5)  
How to add a new Department (PDF, myPOS v5)  
   
   
INTEGRATED CHIP + PIN  
   
Access to TNS / CommsXL Web Site (PDF, myPOS v5)  
   
   
REFUNDS & EXCHANGES  

 
How do I do Refunds and Exchanges? (PDF, myPOS v5)  
How do I return a Single Item for a Payment Refund? (PDF, myPOS v5)
 
How do I return a Single Item for an Exchange? (PDF, myPOS v5)  
How do I return a Single Item for a Voucher Refund? (PDF, myPOS v5)  
How do I return Multiple Items for a Payment Refund? (PDF, myPOS v5)  
   
   
RECEIPTS  
   
How do I Add Tax to a standard Thermal Receipt? (PDF, myPOS v5)  
How do I always Print Receipts? (PDF, myPOS v5)  
How do I allow Refund Receipts? (PDF, myPOS v5)  

How do I change a Receipt Message? (PDF, myPOS v5)

 
How do I print the Original Time and Date on a Receipt? (PDF, myPOS v5)  
How do I Reprint a Copy of a Receipt? (PDF, myPOS v5)  
How do I set a Running Receipt? (PDF, myPOS v5)  
How do I Split a Receipt or Bill? (PDF, myPOS v5)  
   
   
DISCOUNTS  
   
How do I allow a Price Override? (PDF, myPOS v5)
 
How do I set Discount Control? (PDF, myPOS v5)  
How do I set up Discounts? (PDF, myPOS v5)  
How do I set up my Tills with Discount Control? (PDF, myPOS v5)  
How to set up Whole Order Discounts (PDF, myPOS v5)  
How to set up managers discounts (PDF, myPOS v5)  
How to set up line item discounts (PDF, myPOS v5)  
   
   
HOT KEYS & MODIFIERS  
   
How do I set Modifiers? (PDF, myPOS v5)
 
How to create a new Hot Key (PDF, myPOS v5)  
How to move / colour hot keys (PDF, myPOS v5)  
How do I create Menus and Sub Menus? (PDF, myPOS v5)  
   
   
DISCOUNTS  
   
How do I set a Service Charge? (PDF, myPOS v5)  
   
   
END OF THE DAY & SHUT DOWN  
   
How do I close Down my Till?(PDF, myPOS v5)
 
How do I print a Z Report? (PDF, myPOS v5)  
   
   
VAT  
   
 How to Change VAT to 17.5% in myPOS (PDF, v5 and v7)  
VAT Reduction to 15% (PDF, myPOS v5)
 
How do I set up VAT Exemption on a Service Charge? (PDF, myPOS v5)  
How do I change the VAT Number? (PDF, myPOS v5)  
How do I create a Service Charge and Tax? (PDF, myPOS v5)  
   
   
MISCELLANEOUS  
   
How to take deposits (PDF, myPOS v5)  
How do I restore the myPOS Shortcut? (PDF, myPOS v5)  
How do I connect a Barcode Scanner? (PDF, myPOS v5)  
How do I print Labels? (Lazerjet Version) (PDF, myPOS v5)  
How do I allow Petty Cash? (PDF, myPOS v5)  
How to set up float control (PDF, myPOS v5)
 
How do I set an Open Item Price? (PDF, myPOS v5)  
How do I stop Ringing through Quantities? (PDF, myPOS v5)  
How do I allow Notes to Up Sell? (PDF, myPOS v5)  
 Getting Started with myPOS Pocket 5.08 (PDF, myPOS v5)  
How to create Seating Plans (PDF, myPOS v5)  
How to create promotions (PDF, myPOS v5)  
   
 
Get Adobe Reader