SUPPORT INFORMATION |
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| We recognise that EPOS is mission critical to your business, for support of your myPOS software or hardware, please do not hesitate to contact us. | |
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We can be contacted from 8.30am to 5.30pm, Monday to Friday on 01903 218700. For our clients with support contracts, at all other times, please call your dedicated support number. |
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For clients with or without support contracts, you can also e-mail: support@mypos.co.uk |
| Do you need some help or can't remember how to do something? Please find various PDF's with myPOS user information. If you can't find what you're looking for, please e-mail our support team. | |
 Getting Started with myPOS Pocket 5.08 (PDF, 25 February 2008) |
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| How
do I Add, Edit or Delete Prices? (PDF, 28 September 2007) |
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| How
do I Add a Front Screen Hot Key? (PDF, 28 September 2007) |
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| How
do I Add a New Item? (PDF, 28 September 2007) |
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| How
Do I Add a Recipe for a Bulk Item? (PDF, 28 September 2007) |
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| How
to Add a Windows Calculator? (PDF, 28 September 2007) |
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| How
do I Add a Dallas I-Key? (PDF, 28 September 2007) |
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| How
do I Add, Edit or Delete Customer Accounts? (PDF, 28 September 2007) |
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| How
do I Add Tax to a standard Thermal Receipt? (PDF, 10 December 2007) |
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| How
do I allow Notes to Up Sell? (PDF, 10 December 2007) |
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| How
do I allow Petty Cash? (PDF, 10 December 2007) |
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| How
do I allow a Price Override? (PDF, 10 December 2007) |
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| How
do I allow Refund Receipts? (PDF, 10 December 2007) |
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| How
do I always Print Receipts? (PDF, 10 December 2007) |
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| How
do I change a PLU Code? (PDF, 10 December 2007) |
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| How
do I change an Items Description? (PDF, 28 September 2007) |
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| How
do I change a Receipt Message? (PDF, 10 December 2007) |
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| How
do I change the VAT Number? (PDF, 10 December 2007) |
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| How do
I close Down my Till? (PDF, 28 September 2007) |
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| How
do I connect a Barcode Scanner? (PDF, 28 September 2007) |
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| How
do I create a Recipe Product? (PDF, 28 September 2007) |
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| How
do I create a Service Charge and Tax? (PDF, 10 December 2007) |
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| How
do I create Menus and Sub Menus? (PDF, 28 September 2007) |
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| How
do I Delete an Account? (PDF, 28 September 2007) |
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| How
do I do Refunds and Exchanges? (PDF, 28 September 2007) |
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| How
do I print a Z Report? (PDF, 10 December 2007) |
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| How
do I print Labels? (Lazerjet Version) (PDF, 28 September 2007) |
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| How
do I print the Original Time and Date on a Receipt? (PDF, 10 December
2007) |
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| How
do I do Purchase Orders? (PDF, 28 September 2007) |
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| How
do I Reprint a Copy of a Receipt? (PDF, 10 December 2007) |
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| How
do I restore the myPOS Shortcut? (PDF, 28 September 2007) |
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| How
do I return a Single Item for a Payment Refund? (PDF, 28 September 2007) |
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| How
do I return a Single Item for an Exchange? (PDF, 28 September 2007) |
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| How
do I return a Single Item for a Voucher Refund? (PDF, 28 September 2007) |
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| How
do I return Multiple Items for a Payment Refund? (PDF, 28 September
2007) |
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| How
do I set a Reorder Point? (PDF, 28 September 2007) |
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| How
do I set a Running Receipt? (PDF, 10 December 2007) |
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| How
do I set an Open Item Price? (PDF, 28 September 2007) |
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| How
do I set Discount Control? (PDF, 10 December 2007) |
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| How
do I set Modifiers? (PDF, 28 September 2007) |
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| How
do I set a Service Charge? (PDF, 10 December 2007) |
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| How
do I set Stock Control for Hospitality? (PDF, 28 September 2007) |
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| How
do I set Stock Control for Retail? (PDF, 28 September 2007) |
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| How
do I set the Stock to Zero? (PDF, 28 September 2007) |
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| How
do I set up Discounts? (PDF, 28 September 2007) |
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| How
do I set up my Tills with Discount Control? (PDF, 10 December 2007) |
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| How
do I set up VAT Exemption on a Service Charge? (PDF, 10 December 2007) |
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| How
do I Split a Receipt or Bill? (PDF, 28 September 2007) |
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| How
do I Stock Take on a Stand Alone System? (PDF, 28 September 2007) |
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| How
do I stop Ringing through Quantities? (PDF, 28 September 2007) |
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| How
do I set up Items for Stock Control? (PDF, 28 September 2007) |
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| Purchase
Order Information (PDF, 28 September 2007) |
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