Support

You are here

WE SUPPORT YOU


scalable, with pay as you go, Premier+, Professional and SLA options available to meet your support requirements…

At MYPOS, we prioritise and invest heavily on support resources in order to provide a superior service for our clients, recognising that they are the lifeblood of our business.

We endeavour to deliver faster response timeframes and greater flexibility in our services via online, email, telephone and on-site support across our core business units to ensure applications impact your business in the most effective approach for saving on costs, increasing productivity and keeping service levels at a premium.

SUPPORT SERVICES


MYPOS offer an extensive portfolio of technical support solutions…


System Installation

System Configuration


User and Management Training

Hardware Maintenance


Software Application Support

Software Maintenance and Upgrades


Bespoke Application Development

Network Infrastructure Support

 

MYPOS support is available up to 7 days a week with optional extended out of hours service.

Support packages are available on monthly or annual subscriptions, with pricing calculated on the number of devices, sites and solution deployed.